Plug-Ins and Download Help

ISBE is continuously upgrading minimum browser requirements for accessing IWAS, ELIS, SIS and other web-based applications in order to stay current with advances in technology. Please update your browsers with the latest supported browsers based on your operating system (visit for more details). This will help to prevent any potential browser issues when using ISBE web-based applications.

If you need assistance with upgrading your browser, please contact your technical support personnel. If you require technical support, please contact our ISBE Call Center at 217-558-3600 or

Software Description Download
Adobe® Reader®

The free Adobe Reader lets you view and print Adobe Portable Document Format (PDF) files across different hardware and operating systems.

Get Adobe Reader
Adobe® Flash Player The Adobe Flash Player is the universal rich client for delivering effective Adobe Flash experiences across desktops and devices. Flash lets designers and developers integrate video, text, audio, and graphics into effective experiences that deliver superior results for interactive marketing and presentations, e-learning, and rich Internet applications.
Get Adobe Flash Player
Excel™ Viewer

The Excel Viewer is recommended for use with a stand-alone computer that does not have Microsoft Excel installed. This product allows the user to open and view Excel spreadsheet files.

Get Excel Viewer
Internet Explorer The internet's most popular browser. The ISBE website is best viewed in Explorer 7.0 or later.
Internet Explorer 8
Java Virtual Machine™ (JVM™) The Sun Micosystems Java Virtual Machine is only one aspect of Java software, that is involved in web interaction. The Java Virtual Machine is built right into your Java software download, and helps the Sun Java Plug-in run Java applications. To enable Sun Java Virtual Machine as the default JVM, please refer to: Switching between Java Virtual Machine (Java VM) versions
Get Java Virtual Machine
PowerPoint™ Viewer The PowerPoint Viewer lets the user view full-featured presentations created in PowerPoint 97 and later versions. The PowerPoint Viewer also supports opening password-protected Microsoft PowerPoint presentations.
Get PowerPoint Viewer
QuickTime® The free Apple QuickTime Player is an easy-to-use application for playing, interacting with, or viewing any video, audio, VR, or graphics file that is compatible with QuickTime.  There are many versions availabe depending on your operating system.
Get QuickTime
Real Player® The free RealNetworks RealOne Player includes a media player, a music jukebox, and a built-in media browser for playing a wide variety of streaming media formats on the Web.
Get Real Player
Shockwave® Player The Adobe Shockwave Player displays Web content that has been created by Adobe Director Shockwave Studio.
Get Shockwave Player
Windows Media® Player The Microsoft Windows Media Player allows you to play audio and video files locally stored and streamed from the Internet.

Note: ISBE Webinars are in .wmv format and are best viewed using a PC and Windows Media Player. MAC users may need to download Windows Media Components for Quick Time to view videos

Get Windows Media Player
WinZip™ WinZip brings the convenience of Windows to the use of Zip files and other compression formats. WinZip features built-in support for CAB files and for popular Internet file formats such as TAR, gzip, UUencode, BinHex, and MIME. ARJ, LZH, and ARC files are supported via external programs.
Get WinZip
Word™ Viewer The Word Viewer is for users who do not have Microsoft® Word; it allows the user to open and view Word documents.
Get Word Viewer

Directions for Downloading Files

You can save files to your computer instead of opening them in your Web browser by following these general directions:

"Right mouse click" on the download link. In Internet Explorer, choose "Save Target As..." and download the file to your desktop (in Netscape & Firefox, you choose "Save Link As..." in Opera, you choose "Save Linked Content As..." in Safari, you choose "Download Linked File As..."). 

Hold down the mouse button or (option-click) on the download link. You'll see a menu similar to the Windows menu to the right. In Internet Explorer, choose "Save Target As..." and download the file to your desktop (in Netscape & Firefox, you choose "Save Link As..." in Opera, you choose "Save Linked Content As..." in Safari, you choose "Download Linked File As...").